Office 2010 ballot screen for default file format, OOXML or ODF

February 22nd, 2010 admin

[From Neowin.net - Revealed: Office 2010 ballot screen for default file format, OOXML or ODF]

Similar to the browser ballot, Microsoft is now considering a ballot to select the default file format. Microsoft has been accused of using its control of Microsoft Office to push its OOXML file formats. This appears to be an effort to provide a more balanced choice for users.

Microsoft announced the ballot screen prompt plans for Office 2010 in August 2009. The software giant issued a “Public Undertaking” which documented the changes Microsoft agreed to make to Office 2010. “Beginning with the release of Office 14 (Office 2010), end users that purchase Microsoft’s Primary PC Productivity Applications in the EEA in both the OEM and retail channel will be prompted in an unbiased way to select default file format (from options that include ODF) for those applications upon the first boot of any one of them,” read part of the statement in August 2009. The beta versions of Office 2010 did not include the ballot screen but recent Release Candidate builds have introduced the prompt.

. . .

In an email to Neowin, Marino Marcich, executive director of the ODF Alliance said he believed the ballot screen falls short in several areas. Comparing it to the browser ballot screen for Windows 7, Marcich said: “Microsoft offered the EU a ballot screen that gave the browser choices in randomized order, with an unbiased message, including a link for further information provided by the vendor. But the file format ballot screen gives OOXML the first position. It gives a biased description of ODF, listing the liabilities of Microsoft’s ODF implementation while failing to state any of ODF’s advantages.”

office2010prompt.png

Posted in Applications | No Comments »

Fixing Apple’s Software Update

April 25th, 2008 admin

From AppleInsiderFollowing complaints about Apple’s Software Update, see here, Apple redesigned it. The new version separates updates to applications from new products. There are toggles for each software product, so one can ignore selected updates, such as Safari. There is also another option for turning off automatic software defaults. Here are screenshots from AppleInsider.I think this is a much need improvement for clarifying exactly what can and is going to be updated.200804251955.jpg200804251955.jpg

Posted in Applications | Comments Off

Exploiting Defaults: The Case of Apple’s Software Update

April 15th, 2008 admin

People often defer to defaults. Developers can take advantage of this behavior. In March 2008, Apple’s Software Update tool included a default for installing Safari.A succinct explanation of the issues can be found by John Lily, the CEO of Mozilla

The problem here is that it lists Safari for getting an update — and has the “Install” box checked by default — even if you haven’t ever installed Safari on your PC.

 

That’s a problem because of the dynamic I described above — by and large, all software makers are trying to get users to trust us on updates, and so the likely behavior here is for users to just click “Install 2 items,” which means that they’ve now installed a completely new piece of software, quite possibly completely unintentionally. Apple has made it incredibly easy — the default, even — for users to install ride along software that they didn’t ask for, and maybe didn’t want. This is wrong, and borders on malware distribution practices.

 

It’s wrong because it undermines the trust that we’re all trying to build with users. Because it means that an update isn’t just an update, but is maybe something more. Because it ultimately undermines the safety of users on the web by eroding that relationship. It’s a bad practice and should stop.

John Gruber points out that this controversy could have been avoided if the checkbox for Safari were off by default.200804151613.jpgPhoto from CNET

Posted in Applications | Comments Off

How Defaults Affect a Variety of Issues (with Limewire Example)

March 13th, 2008 admin

In an article in the Notre Dame Law Review, we have a section on how defaults affect a variety of issues. This post reprints this section with screenshots.The first default setting in Limewire sets the upload bandwidth default to 100%. This setting promotes using all of the computer’s available bandwidth for file sharing.200803132055.jpgAnother default setting sets the program to automatically connect to the network when the application starts up. This ensures that file sharing starts immediately.200803132109.jpgA third default setting treats users with fast computers and Internet connections as an “ultrapeer.” An “ultrapeer” helps other users download faster, but demands a greater load on the user’s computer.200803132110.jpgAll three of these default settings are used to promote file sharing. However, these are not the only defaults in Limewire. Limewire uses default settings for filtering search results by specific words, adult content, or file types. This setting affects free speech, essentially censoring certain Websites from its users.200803132111.jpgOther default settings define the community of file sharers. Limewire has a default setting to share files only with people who are sharing files. Users can set the minimum number of files an uploader has to share. This feature defines the community’s boundaries. It can exclude “freeloaders” or people sharing only a few files. Limewire sets the default to one file and, thus, effectively allows everyone (including “free-loaders”) to share files. 200803132112.jpgFinally, there is a default affecting social communication determining whether the chat feature is on or off.200803132112.jpgLimewire’s use of defaults demonstrates how defaults can affect a wide variety of issues. As a matter of policy, defaults are good for a number of reasons. First, defaults provide users with agency. Users have a choice in the matter: They can go with the default option or choose another setting. Second, a default setting guides the user by providing a recommendation. However, there may be situations where users do not need or should not have options. We discuss these situations in more detail later, but the key point is sometimes we do not want to give a user choices.

Posted in Applications | Comments Off